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Covid-19 Guidance
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Tender Touch Homecare’s COVID-19 Health and Safety Protocol

As we’re monitoring the rapidly changing nature of COVID-19, we recognize this is an anxious time for many of our employees and families, with the ever-changing advice from public health departments and our government. We are all doing our best to provide support to those most in need and answer questions as they arise.

Since then, additional restrictions have been recommended by the County, State, and Federal officials. Nothing in any of our guidance is meant to replace any recommendations given by the public health department or any governmental entity.

While most cases of COVID-19 are mild, causing only fever and cough, cases can become severe and may progress, particularly in the elderly and people with underlying medical conditions.

Tender Touch Homecare understands your concerns and wants to share with you how our organization is responding to the threat of COVID-19.

We are following updates and procedures from the Centers for Disease Control and Prevention (CDC), the State Department of Health, Local County Authorities, and other agencies and resources. Our response and plans may adjust according to the recommendations from these organizations.

Safety Protocol for Tender Touch Homecare
While working with our families, we require our employees to wear a face covering/mask and follow proper COVID-19 safety protocols.

If you are one of our employees or families and suspect that you have been exposed to the COVID-19 virus, or are being tested due to possible exposure, OR have tested positive for the virus, even if you have no symptoms and/or are vaccinated! YOU MUST NOTIFY OUR HUMAN RESOURCE DEPARTMENT IMMEDIATELY! NO CARE CAN BE PROVIDED until cleared by our office to resume services.

Tender Touch Homecare continues to follow county health and safety protocols. However, we are taking additional proactive preventative measures to ensure our community is as healthy as possible.

These measures include:

  • Washing hands with soap and water. If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol.
  • Refraining from coming to work if one becomes sick with any cold or flu-like symptoms like sneezing, coughing, running nose, or fever
  • Upon returning from any international travel, employees who do not show the symptoms noted above are still required to self-quarantine for 14 days before returning to work
  • Employees who do show any of the symptoms listed above after traveling will be required to self-quarantine and provide a doctor’s note or negative COVID-19 test results before returning to work
  • Additional sanitizing of high-volume points of contact (door handles, keyboards, faucets, etc.)
  • Reiterating to our employees all recommendations for health and safety to ensure that they are well-versed and compliant with best practices

Where can I find more information about the Coronavirus disease (COVID-19)?

We recommend you stay up to date on the current situation. Here are some resources to find additional information about the Coronavirus:

We will continue to monitor the situation closely and evaluate additional measures to support our clients, employees, and communities. Should you have any questions or concerns, do not hesitate to reach out to us directly.

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